Health Net’s Sophisticated Health Equity Care Model for Medi-Cal, Marketplace, Medicare and Commercial Members Earns First National Recognition for Company
SACRAMENTO, Calif., September 29, 2022 /PRNewswire/ — health net announced today that it is one of nine healthcare organizations nationwide to receive the first-ever Accreditation for Health Equity Plus speak National Quality Assurance Committee (NCQA) for all lines of business including Medi-Cal, Marketplace, Medicare and Commercial. This new advanced designation builds on the NCQA’s Foundational Health Equity Accreditation Program. This program establishes a strong framework for improving health equity by helping organizations identify and address gaps in care.
According to the NCQA, the standards for the new Health Equity Accreditation Plus designation include:
- Partnership with community organizations.
- Provide resources that meet clinical and social needs.
- Collect data on community social risk factors and patient social needs.
- Make members and patients understand how their data is used, shared and protected.
“To be accredited by one of the nation’s most respected quality organizations is a testament to our team, our partners and, most importantly, the fulfillment of our mission to work tirelessly to improve the lives of those we serve.” , said Brian Ternan, CEO of HealthNet. “The path to good health does not begin and end at the hospital door or a doctor’s office. We will continue to build on the work we have done to make our health care system more equitable for all Californians.”
Recognized innovator in closing health equity gaps
The new NCQA designation follows recognition by the Institute for Medicaid Innovation (IMI) of Health Net for closing health equity gaps during the pandemic. Earlier this year, IMI hosted a webinar to review and highlight initiatives that address social determinants of health and health inequalities exacerbated during the COVID-19 pandemic.
Among them, Health Net had four programs that were presented to attendees: the company’s COVID-19 telehealth capacity support initiative, Martin Luther King jr. Community Hospital Street Medicine Program, Family Hui Initiative and its Los Angeles Food Bank Pilot Project.
A history of promoting health equity
Health Net understands that the needs of Medi-Cal members are as diverse as the state itself. That’s why the company has been at the forefront of innovative approaches to health equity for more than a decade. We have built innovative teams, models and approaches that improve accessprovide culturally appropriate care and reduce health disparities.
In fact, from 2011 to 2021, the NCQA awarded Health Net its “Multicultural Health Care Distinction” award for its Commercial, Medicare, and Medicaid lines of business. Health Net was the first healthcare plan to win this award for all three lines of business.
Based on its health equity programs, interventions and grants to community organizations, Health Net has documented key findings and recommendations that promote health equity. The company highlighted information in the recent report, “To take care.” Stakeholders in the health ecosystem can apply this information to help reduce gaps in care and improve health outcomes for Medi-Cal members.
Experience, Expertise & Evolution
Health Net is one of California oldest and most experienced Medi-Cal partners. The company understands the unique barriers faced by Medi-Cal members, which is why Health Net embraces and emphasizes culturally appropriate training and support for its service provider partners.
Health Net has also expanded beyond its traditional role of providing access to quality health services. The health plan aims to address all factors that impact health, such as funding and partnering with local community organizations to respond food insecurity and roaming.
Health Net has developed, implemented and evolved its global model over several years. Leveraging data strategically, simplifying solutions, and supporting patients through channels they trust are the most critical factors in improving quality of care. Health Net described these observations and best practices in the report, “Innovating at Medi-Cal“, hosted on the company’s Bridging The Divide website.
As part of this evolution, the company enthusiastically contributed to the development of the state’s groundbreaking new CalAIM program. Health Net led its implementation across its statewide footprint. To help strengthen the system and promote fairness, Health Net experts shared first lessons learned with key healthcare industry stakeholders.
This deep experience, expertise and evolution has made a real difference for Californians. Health Net has received various awards and honors to foster health equity, implement culture-based care, and provide world-class customer service to support their members.
About Health Net
Founded in California over 40 years ago, Health Net believes that every person deserves a health safety net, regardless of age, income, employment status or current health status. That’s why we provide health coverage for every stage of life and advance health equity through innovative care approaches. Today, Health Net’s 2,600 employees and 90,000 network providers serve three million members across California. We offer a range of health plans, including Medi-Cal, Medicare, and individual and family plans. We offer these health plans and other services through Health Net, LLC and its subsidiaries: Health Net of CaliforniaInc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a Fortune 25 company. For more information, visit www.HealthNet.com.
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SOURCE Centene / Health Net